See all assets for this product. IP Desktop Softphone An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop. OmniTouch Contact Center Standard Edition is the scalable and reliable contact center to support your interactions with existing and potential customers. Training and Certification Gartner says: A scalable and reliable contact center solution for up to 7, agents. Desktop application module for agents. We are here to support you. 
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A powerful emergency comms solution to optimize coordination and ensure safety.
OmniTouch Contact Center Standard Edition
IP Desktop Softphone An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop. Collect, combine and display business data or contact center statistics in real-time for ccsupervisiom monitoring.
Available Models CC Supervision: Desktop application ccupervision for agents. Real-time configuration, monitoring and reporting module. Respond to your customers faster and route their calls seamlessly. Our integration services team will be with you every step of the way. An easy-to-use business telephony application that brings all the features of a desk phone to your mobile device and desktop.
Alcatel CCSupervision Monosite Download
Interactive voice response module. A full suite of real-time and historical reporting tools helps you optimize your customer service. Enhance your communications solution without disrupting your operations. We'd love to hear from you. Submit an inquiry, find your nearest Business Partner or chat with us ccsuervision. Smart Guest Applications Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.
We are here to support you. Save time and money with easy-to-use visual call routing interface and fast deployment.
Do you have official CCSupervision User's guide? - CCsupervision
Advanced supervision and agent desktop capabilities can be delivered from additional virtual machines. See all assets for this product.
OmniTouch Contact Center Standard Edition is the scalable and reliable contact center to support your interactions with existing and potential customers. Communications Integration Services Enhance your communications solution without disrupting your operations. A scalable and reliable contact center solution for up to 7, agents. Customer welcome, call routing and automated attendant features ccsupegvision small to medium-sized businesses.
Let ENS handle emergency response, so you can focus on critical decision-making. Greetings for SMB Customer welcome, call routing and automated attendant features for small to medium-sized businesses.
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Mobile Ccsuperviision Softphone This mobile app for the hospitality industry empowers guests and cdsupervision, with all the features of a hotel room phone on a mobile device. Attendant console with an easy-to-use visual interface for personalized customer welcome in medium and large enterprises.
Monitor, record and evaluate all employee-customer interactions with call recording, screen capture and real-time listening tools. This mobile app for the hospitality industry empowers guests and employees, with all the features ccsupervisio a hotel room phone on a mobile device. So start saving and explore our worldwide education and certification programs.
The ideal solution for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center CC addresses installations of all types and ccsupervisuon, from small to large capacities. Route, monitor and manage inbound voice interactions for customer welcome and contact center Adapt your call routing strategy in minutes using the patented WYSIWYG interface Enjoy reliable call distribution, supervision and agent desktop capabilities.
Turn a Smart DeskPhone into a communications hub for your hotel guests, with apps for weather, room service, hotel tours and more - in 29 languages.
Soft Panel Manager Collect, combine and display business data or contact center statistics in real-time for operational monitoring. Training and Certification Gartner says: Automatic call distribution module.
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